RESERVATION/CANCELLATION POLICY

CHECK IN TIME / CHECK OUT TIME

a) Check In Time: 12 pm / Check Out Time: 11 am
b) Early check-in or late check-out is subject to availability and may be chargeable. The management reserves the right of admission.
c) All check-in guests are requested to carry a valid photo identification card such as Passport, Driving Licence, Voter ID or Aadhaar Card.

CHILD POLICY

a) 2 children (10 yrs and below) accompanied by adults above the basic adult capacity of the room without extra bed is complimentary.
b) Children 11 yrs to 17 yrs accompanied by adults above the basic adult capacity of the room with or without an additional bed is chargeable as an adult, and it is also restricted up to maximum of 2 children.

CANCELLATION POLICY

a) Booking cancelled within 48 hrs before check-in time will be a 100% retention.
b) No show by guests is deemed as cancelled and subject to 100% retention.
c) Cancelled rooms due to no show cannot be redeemed or compensated in future room bookings by the guests.
d) Booking cancelled before two days of check-in time is 100% refundable.

TARIFF

The tariff is for the room/apartment only and it is exclusive of Government Taxes.
The tariff card is available at the front desk and the guests can collect the same to know the tariff.

GUEST REGISTRATION

Guests must sign the registration cards provided at the front desk on arrival.

SETTLEMENT OF BILLS

a) Bills shall be settled on presentation vide, Credit / Debit cards and Cash (INR).
b) We do not accept personal cheques.

COMPANY’S LIEN ON GUEST’S LUGGAGE & BELONGINGS

In case of default in the payment of dues by a guest, we shall have the lien on their luggage and belongings and be entitled to retain the same and to sell or auction such property at any time without reference to the guest.
The net sale proceeds will be appropriated towards the amount due by the guest’s without prejudice to the management's rights to adopt such further recovery proceedings as may be required.

DEPARTURE

‘Check Out’ time is 23 hours.
The guest shall vacate the room allotted to him on expiry of the period of occupation granted to the guest.
On failure of the guest to vacate the room on expiry of the period, the management shall have the right to remove the guest and his/her belongings from the room occupied by the guest.

LUGGAGE STORAGE

Our guests are welcome to store luggage in the luggage room up to 7 days if space is available.
This is however at guest's risk and management will not be responsible for any loss or damage.

GUEST BELONGINGS

Please make sure you lock the door of your room when going out or retiring to bed.
An electronic safety locker is provided in the room and the front desk to store any valuables.
We are in no way whatsoever responsible for any loss and damage to your belongings or any other property from either the room or the locker or any other part of the apartment building complex for any cause whatsoever including theft or pilferage.

HAZARDOUS GOODS

Bringing and storing of raw or exposed cinema films or objects of a combustible or hazardous nature is prohibited.
The guests shall be solely liable and responsible with the management, its other guests, invitees, visitors, agent and servants for all loss financial or otherwise and damage that may be caused by such article or as a result of the guest's negligence and non-observance of any / all instructions.

VISITORS IN ROOMS

Visitors are not permitted to stay in the rooms or apartment between 11 pm and 7 am.

DAMAGE TO PROPERTY

If you or your visitors damage or cause loss to any of our property you will be held responsible and liable for the same.

PETS

Pets are not allowed in our property.

MANAGEMENT RIGHTS

We are sure that you will respect our staffs and other guests and not behave in a manner which annoys or causes disputes. In the unlikely event of a guests making a nuisance, the management has the right to request him/her to vacate the room or the other area of the property forthwith, without previous notice and without assigning any reasons whatsoever and the guests shall be bound to vacate when requested to do so.
In case of default, the management has the right to move the guests and guests luggage and belongings from the room occupied by him/her.

RELATION BETWEEN MANAGEMENT AND GUEST

Nothing here and above shall constitute or be deemed to constitute or create any tenancy or sub-tenancy, or any other right or interest in the building premises or any part or portion thereof, in favour of any guest or resident or visitor and the management shall always be deemed to be in full and absolute possession & / or control of the whole building.

APPLICATION OF LAWS AND GOVERNMENT RULES AND REGULATIONS

Guest’s are requested to observe, abide by, conform to and be bound by all applicable acts, laws, Government rules and regulations in force from time to time.

AMENDMENT OF RULES

The management reserves the right to add, alter or amend any of the above terms, conditions and rules which are a part and an abstract of the lodging act.